We take your privacy seriously. Learn how we protect your data.
Last Updated: May 15, 2025
At PsychologyAI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By accessing or using PsychologyAI, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
We may change our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date.
We collect several types of information from and about users of our platform:
Information that identifies you personally, such as your name, email address, and payment information when you register for an account or make a purchase.
Information about how you use our platform, including your conversation history with our AI, features you use, and time spent on the platform.
Information about the device you use to access our platform, including IP address, browser type, operating system, and device identifiers.
Responses to psychological assessments, quizzes, and exercises that you complete on our platform.
We use the information we collect for various purposes, including:
To provide you with our AI-powered mental wellness support, personalize your experience, and improve our platform and services.
To communicate with you about your account, respond to inquiries, and send important notices and updates.
To conduct research and analysis to better understand how users interact with our platform and improve our AI capabilities.
To detect, prevent, and address technical issues, security breaches, and fraudulent activities.
To comply with applicable laws, regulations, and legal processes.
We may share your information in the following circumstances:
With third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.
In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case the successor entity would have access to your information.
When required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, your safety, or the safety of others.
With your explicit consent to share your information with third parties not covered by this Privacy Policy.
We do not sell your personal information to third parties.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS encryption. Your conversations with our AI are encrypted and stored securely.
While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
You can request deletion of your account and associated data at any time through your account settings or by contacting us.
Please note that some information may be retained in backup copies for a limited period as required for legal, tax, or regulatory reasons, or for legitimate business purposes.
Depending on your location, you may have certain rights regarding your personal information, including:
The right to request access to your personal information.
The right to request correction of inaccurate personal information.
The right to request deletion of your personal information.
The right to request restriction of processing of your personal information.
The right to receive your personal information in a structured, commonly used format.
The right to object to processing of your personal information.
To exercise these rights, please contact us using the information provided in the 'Contact Us' section below.
Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside Saudi Arabia and choose to provide information to us, please note that we transfer the data to Saudi Arabia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:
Email: privacy@psychologyai.com
Address: PsychologyAI, Inc., 123 AI Boulevard, Riyadh, Saudi Arabia